Head Office Opening Hours:
We can be contacted 24/7 via email ,08.30/18.00 hours daily via the mobile numbers on the contact us page
Royal Mail is our carrier for our deliveries and on rare occasions some delays may occur that are out of our control such as inclement weather or industrial action so delivery times are a guide and we cannot be held responsible for such delays.
Priority delivery is available Monday to Friday. Any priority orders placed at the weekend will be posted on the next available working day. This excludes bank holiday weekends.
All small orders received by 12 noon will be dispatched the same working day where possible, small orders (bow ties etc) placed after 12 noon will be dispatched the following working day wherever possible, we cannot be responsible for 3rd party closures such as Post Office and Royal Mail.
For the Made to Measure orders, these orders vary depending on our order book, most are made and ready for posting within 10 days , if your order is more urgent, then please contact us to dicuss the options available, most orders can be accomodated through verbal /email contact.
Overseas deliveries,once shipped we are in the hands of Royal Mail international Tracked serlvices and their overseas partners, we cannot be held responsible for any delays that are outside of our control. All overseas orders must be of a minimum value of £35.00 this is to allow delivery tracking costs to be covered.
All orders to be paid for in full at the time of placing the order
If shipping abroad some local taxes may be payable upon delivery
Email [email protected]